FAQs
If you don’t find the answer to your question here, contact us.
Does MPS accept Medicare?
Yes, we accept Medicare. We also accept many private insurance plans and self-pay.
Does my insurance cover house calls?
Yes, most insurance plans cover house calls. To be certain, we will verify coverage with your insurance company before your first appointment.
Is my caregiver covered by MPS’s services, too?
If your primary caregiver has Medicare as primary insurance, then he or she is also eligible for MPS’s services.
Do MPS providers see patients in hospitals or rehab facilities?
MPS does not provide services at hospitals or rehab centers. The professionals at those facilities provide care during your stay, and we obtain your records upon discharge.
Do MPS physicians see patients in an office?
Our providers only see patients in their homes, including assisted and independent living facilities.
Do MPS providers see patients at night or on weekends?
Our providers see patients Monday through Friday only, between 9 a.m. and 5 p.m. After hours and on weekends, our on-call provider is available to provide telephone triage for our patients. To speak with the on-call provider outside of regular practice hours, call (727) 232-0644 or (855) 232-0644 (toll-free).
Is MPS currently accepting new patients?
Yes. For more information, call (727) 232-0644, (855) 232-0644 (toll-free), or e-mail us at info@mobilephysicianservices.com.
Can I access my records?
Yes, using HEALOW or MPSnow.com, you or your caregiver may access your medical chart summary, request a prescription refill, send a message to staff, obtain test results, and schedule an appointment.
How can I communicate with my healthcare provider or my care coordinator?