Dementia Care at Home – Covered by Medicare in Florida & Ohio
For People Living with Dementia and Their Caregivers in Florida
If you or a loved one has dementia, and you’re feeling overwhelmed, you’re not alone — and you don’t have to do this alone either.
The GUIDE Program is a new Medicare benefit that brings dementia care right to your door. It’s only available through approved healthcare providers, and Mobile Physician Services is proud to offer it throughout Florida and Ohio.
What Is the GUIDE Program?
GUIDE stands for Guiding an Improved Dementia Experience. It’s an 8-year nationwide care model from Medicare (CMS) designed to support people living with dementia and the people who care for them. The goal is to help patients stay safely at home longer, reduce hospital visits, and improve the overall quality of life for both the patient and their caregiver.
This program offers complete dementia care coordination, which includes everything from clinical support to caregiver education and even short-term relief options known as respite care.
Mobile Physician Services is one of the few practices in Florida selected to participate in the GUIDE program. That means we’re authorized by Medicare to bring these extra services to our patients’ homes.
Who Can Join the GUIDE Program?
To qualify for GUIDE services, a patient must:
- Be enrolled in Traditional Medicare (Parts A and B)
- Not be enrolled in Medicare Advantage, hospice, or PACE
- Not on Hospice
- Not residing in a traditional nursing home
Still not sure if you qualify? Call us — we’ll walk you through it step by step.
What You Get Through the GUIDE Program
Patients and caregivers who are approved for GUIDE receive all of the following at no extra cost:
- ✅ In-home medical visits from a dementia-trained care team
- ✅ 24/7 phone support for urgent needs and questions
- ✅ A full Comprehensive Dementia Assessment done in your home
- ✅ A custom care plan tailored to your health, memory status, and goals
- ✅ Help managing medications and symptoms
- ✅ Caregiver training to help family members feel more confident and prepared
- ✅ Coordination with community services like meals, transportation, and adult day programs
- ✅ Respite services, which means short-term relief care so your caregiver can rest
- ✅ Yearly check-ins and updates to your care plan
Medicare pays for these services as part of a bundled care payment model. That means patients don’t get billed separately for each visit or service.
How the Program Works
Here’s how we make it simple for you:
- You contact us to ask about the GUIDE Program
- We schedule a home visit to evaluate your situation
- You give consent to join the program if you qualify
- We submit your information to Medicare
- Once approved, we begin monthly care and support right in your home
The program is completely voluntary. You keep all your other doctors and services — GUIDE simply adds an extra layer of specialized help.
Understanding GUIDE Tiers
Every patient in GUIDE is placed into a tier based on their dementia stage and caregiver needs. Medicare uses these tiers to determine the kind of services and support the patient will receive. Tiers range from lower needs to higher needs and help ensure the care you get matches your situation.
For example:
- A patient with mild dementia and low caregiver stress might be placed in a “Low Complexity Dyad Tier.”
- A patient with more advanced dementia and a very stressed caregiver might be in a “High Complexity Dyad Tier.”
This tiering system ensures resources go where they’re needed most.
Where We Offer GUIDE Services
Mobile Physician Services provides GUIDE services in the following Florida counties and surrounding areas:
Why Choose Mobile Physician Services?
Mobile Physician Services has been bringing healthcare directly to patients’ homes in Florida for over 18 years. We specialize in house call medicine and have a long history of caring for people who have difficulty getting to a doctor’s office.
By joining the GUIDE Program, we’re building on that experience to offer even more support for patients with dementia and their families. Our dedicated dementia care team understands how challenging this journey can be and is here to help every step of the way.
We believe home is the best place to heal, feel safe, and stay connected to loved ones — and we’re here to make that possible.
Want to Learn More or Refer Someone?
📞 Call us at (855) 232-0644
📧 Email us at intake@mps-mail.com